Terms and Conditions
Last modified: January 8, 2026
Welcome to Chamberly. These Terms and Conditions (“Terms”) govern your access to and use of the Chamberly platform, website, and services (collectively, the “Service”) provided by Chamberly LLC (“Chamberly,” “we,” “us,” or “our”).
By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and “you” refers to both you individually and that organization.
Please read these Terms carefully before using the Service. If you do not agree to these Terms, you may not access or use the Service.
Definitions
“Account” means the account you create to access and use the Service.
“Authorized User” means any individual who is authorized by you to use the Service under your Account, including your employees, contractors, and agents.
“Customer Data” means all data, information, and content that you or your Authorized Users upload, submit, or otherwise provide to the Service, including member information, event data, sponsorship records, and communications.
“Documentation” means the user guides, help documentation, and other materials we provide describing the features and functionality of the Service.
“Member” means any individual or organization that you add to your Account as a member of your chamber of commerce or organization.
“Subscription” means your paid subscription to access and use the Service pursuant to a selected pricing tier.
“Subscription Term” means the period during which you have paid for access to the Service, typically one (1) year from the date of purchase or renewal.
Account Registration and Security
2.1 Account Creation
To use the Service, you must create an Account by providing accurate, current, and complete information as prompted by the registration process. You agree to update your information to keep it accurate, current, and complete.
2.2 Account Security
You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to: (a) create a strong password and keep it confidential; (b) notify us immediately of any unauthorized access to or use of your Account; and (c) ensure that you log out of your Account at the end of each session. We are not liable for any loss or damage arising from your failure to protect your Account credentials.
2.3 Authorized Users
You may permit Authorized Users to access and use the Service under your Account. You are responsible for: (a) ensuring that all Authorized Users comply with these Terms; (b) all actions taken by Authorized Users under your Account; and (c) managing access permissions for Authorized Users.
Use of the Service
3.1 License Grant
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service during your Subscription Term solely for your internal business purposes in accordance with these Terms and the Documentation.
3.2 Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service in any way that violates any applicable federal, state, local, or international law or regulation;
- Use the Service to transmit any material that is defamatory, obscene, fraudulent, or otherwise objectionable;
- Attempt to gain unauthorized access to any portion of the Service, other Accounts, or any systems or networks connected to the Service;
- Use any automated means, including robots, crawlers, or scrapers, to access the Service or collect data from the Service;
- Interfere with or disrupt the integrity or performance of the Service or the data contained therein;
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service;
- Remove, alter, or obscure any proprietary notices on the Service;
- Use the Service to send unsolicited commercial communications (spam) in violation of applicable law;
- Resell, sublicense, or otherwise make the Service available to any third party, except as expressly permitted herein; or
- Use the Service in any manner that could damage, disable, overburden, or impair the Service.
3.3 Usage Limits
Your use of the Service is subject to the usage limits associated with your selected pricing tier, including limits on the number of sponsorship opportunities you may create. If you exceed these limits, you may be required to upgrade to a higher tier or reduce your usage.
Free Trial
We may offer a free trial of the Service for a specified period (“Free Trial”). During the Free Trial, you may access and use the Service subject to these Terms. At the end of the Free Trial, your access to the Service will terminate unless you purchase a Subscription. We reserve the right to modify, suspend, or discontinue the Free Trial at any time without notice. The Service is provided “as is” during the Free Trial without any warranties or service level commitments.
Subscription and Payment
5.1 Subscription Plans
The Service is offered under various subscription tiers with different features and usage limits. Details of each tier, including pricing and features, are available on our website at trychamberly.com/pricing. We reserve the right to modify our pricing and subscription tiers at any time; provided, however, that any price changes will not affect your current Subscription Term.
5.2 Payment Terms
Subscription fees are billed annually in advance. All fees are non-refundable except as expressly set forth herein. You authorize us to charge your designated payment method for all fees due. If your payment method fails or your account is past due, we may suspend your access to the Service until payment is received.
5.3 Taxes
All fees are exclusive of taxes, levies, or duties imposed by taxing authorities. You are responsible for paying all such taxes, levies, or duties, excluding taxes based on our net income.
5.4 Automatic Renewal
Unless you notify us in writing at least thirty (30) days prior to the end of your current Subscription Term that you wish to cancel, your Subscription will automatically renew for successive periods equal to your initial Subscription Term at the then-current subscription rate.
5.5 Refund Policy
If you are dissatisfied with the Service within the first thirty (30) days of your initial Subscription Term, you may request a full refund by contacting us at support@trychamberly.com. Refund requests after this 30-day period will be considered on a case-by-case basis at our sole discretion. No refunds will be provided for partial months or years of service, downgrades, or unused features.
Customer Data
6.1 Ownership
As between you and Chamberly, you retain all right, title, and interest in and to your Customer Data. Chamberly does not claim any ownership rights in your Customer Data.
6.2 License to Customer Data
You grant Chamberly a non-exclusive, worldwide, royalty-free license to use, copy, store, transmit, display, and process your Customer Data solely to the extent necessary to provide the Service to you and as otherwise permitted by these Terms or our Privacy Policy.
6.3 Customer Data Responsibilities
You are solely responsible for: (a) the accuracy, quality, and legality of your Customer Data; (b) obtaining all necessary rights, consents, and permissions to collect, use, and share your Customer Data through the Service; (c) ensuring that your use of the Service to collect, store, and process Customer Data complies with all applicable laws, including data protection and privacy laws; and (d) maintaining appropriate backups of your Customer Data.
6.4 Data Export
During your Subscription Term and for a period of thirty (30) days following termination, you may export your Customer Data from the Service. After this period, we may delete your Customer Data in accordance with our data retention policies.
6.5 Aggregated Data
We may collect and use aggregated, anonymized, or de-identified data derived from your use of the Service (“Aggregated Data”) for our business purposes, including to improve the Service, conduct research, and develop new products. Aggregated Data will not identify you or any individual.
Intellectual Property
7.1 Chamberly Property
The Service, including all software, technology, designs, text, graphics, logos, icons, images, and other content (excluding Customer Data), and all intellectual property rights therein, are and shall remain the exclusive property of Chamberly and its licensors. These Terms do not grant you any rights to use Chamberly’s trademarks, logos, or other brand features without our prior written consent.
7.2 Feedback
If you provide us with any suggestions, ideas, enhancement requests, feedback, or other recommendations regarding the Service (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.
Third-Party Services
The Service may integrate with or provide access to third-party services, applications, or websites (“Third-Party Services”), including payment processing through Stripe. Your use of Third-Party Services is subject to the terms and policies of those third parties. We are not responsible for the availability, accuracy, or content of Third-Party Services, and we do not endorse or assume any liability for any Third-Party Services.
Confidentiality
Each party agrees to protect the other party’s Confidential Information using the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care. “Confidential Information” means any non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure. Confidential Information does not include information that: (a) is or becomes publicly available without breach of these Terms; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without use of the disclosing party’s Confidential Information; or (d) is rightfully obtained from a third party without restriction.
Disclaimers
10.1 Service Provided “As Is”
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
10.2 No Guarantee of Results
WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM YOUR USE OF THE SERVICE. ANY EXAMPLES OF REVENUE INCREASES, SPONSORSHIP GROWTH, OR OTHER BENEFITS ARE FOR ILLUSTRATIVE PURPOSES ONLY AND DO NOT GUARANTEE SIMILAR RESULTS FOR YOUR ORGANIZATION.
10.3 Beta Features
From time to time, we may offer beta or early access features (“Beta Features”). Beta Features are provided for evaluation purposes only and may be modified or discontinued at any time. Beta Features are provided “as is” without any warranties or support obligations.
Limitation of Liability
11.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CHAMBERLY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR USE OF OR INABILITY TO USE THE SERVICE; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY CUSTOMER DATA; (C) ANY INTERRUPTION OR CESSATION OF THE SERVICE; (D) ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH THE SERVICE; OR (E) ANY ERRORS OR OMISSIONS IN ANY CONTENT.
11.2 Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
11.3 Basis of the Bargain
THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN CHAMBERLY AND YOU. THE SERVICE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.
Indemnification
You agree to indemnify, defend, and hold harmless Chamberly and its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your Customer Data; (c) your violation of these Terms; (d) your violation of any rights of another party, including any Members; or (e) your violation of any applicable law or regulation.
Term and Termination
13.1 Term
These Terms commence on the date you first access or use the Service and continue until terminated in accordance with this Section.
13.2 Termination by You
You may terminate your Subscription at any time by providing written notice to us at least thirty (30) days prior to the end of your current Subscription Term. Termination will be effective at the end of your current Subscription Term, and you will not receive a refund for any remaining period.
13.3 Termination by Chamberly
We may terminate or suspend your access to the Service immediately, without prior notice or liability, if: (a) you breach any provision of these Terms; (b) you fail to pay any fees when due; (c) we are required to do so by law; or (d) we discontinue the Service. We may also terminate your Subscription for convenience upon thirty (30) days’ written notice, in which case we will provide a pro-rata refund of any prepaid fees for the unused portion of your Subscription Term.
13.4 Effect of Termination
Upon termination: (a) your right to access and use the Service will immediately cease; (b) you must cease all use of the Service; (c) you will remain liable for all fees and charges incurred prior to termination; and (d) Sections 1, 6.1, 6.5, 7, 9, 10, 11, 12, 13.4, 14, and 15 shall survive termination.
Dispute Resolution
14.1 Governing Law
These Terms and any dispute arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.
14.2 Informal Resolution
Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@trychamberly.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute by contacting you through email. If a dispute is not resolved within thirty (30) days of submission, either party may proceed to formal dispute resolution.
14.3 Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Jacksonville, Florida, unless the parties agree otherwise. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
14.4 Class Action Waiver
YOU AND CHAMBERLY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
14.5 Exception for Small Claims
Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the jurisdiction of such court.
General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Chamberly regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.
15.2 Amendments
We may modify these Terms at any time by posting the revised Terms on our website. Material changes will be communicated to you via email or through the Service at least thirty (30) days before they become effective. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.
15.3 Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Chamberly.
15.4 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.
15.5 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this Section shall be null and void.
15.6 Notices
All notices under these Terms must be in writing. We may provide notices to you via email to the address associated with your Account or through the Service. You may provide notices to us at: Chamberly LLC, support@trychamberly.com. Notices are deemed received upon sending (if by email) or upon delivery (if by other means).
15.7 Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
15.8 Independent Contractors
The parties are independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between the parties.
15.9 No Third-Party Beneficiaries
These Terms are for the sole benefit of the parties and their permitted successors and assigns. Nothing in these Terms, express or implied, is intended to confer upon any other person any rights or remedies.
Contact Information
If you have any questions about these Terms or the Service, please contact us at:
Chamberly LLC
Email: support@trychamberly.com
Website: trychamberly.com
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ACKNOWLEDGMENT
BY CREATING AN ACCOUNT OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Last Updated: January 8, 2026