Chamberly Privacy Policy

Effective Date: January 8, 2026

Chamberly LLC (“Chamberly,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at trychamberly.com and use our sponsorship management platform (collectively, the “Service”).

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the “Effective Date” of this Privacy Policy and, for material changes, by sending you an email notification. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Information We Collect

We collect information about you in various ways depending on how you interact with our Service. The types of information we collect include:

1.1 Information You Provide to Us

Account Information

When you create an account, we collect information such as your name, email address, organization name, phone number, and password. If you are an administrator for your organization, you may also provide information about your organization, including billing address and payment information.

Customer Data

As a platform for managing chamber memberships and sponsorships, you may upload or input data about your organization’s members, sponsors, events, and sponsorship opportunities (“Customer Data”). This may include names, contact information, company details, sponsorship history, payment records, and other information you choose to store in the Service.

Communications

When you contact us directly, we may receive additional information about you, such as the contents of your message, any attachments you send, and any other information you choose to provide.

Payment Information

When you make a purchase or subscribe to our Service, our third-party payment processor (Stripe) collects your payment card information. We do not directly collect or store your complete credit card numbers. We receive only limited information from Stripe, such as the last four digits of your card, card type, and billing address, to help us fulfill orders and detect fraud.

1.2 Information Collected Automatically

Log Data

When you access the Service, our servers automatically record information (“Log Data”), including your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages viewed, access times, and other statistics.

Device Information

We collect information about the device you use to access the Service, including device type, unique device identifiers, operating system, and mobile network information.

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a better experience when you use our Service and allows us to improve our Service. For more information, see Section 7 (Cookies and Tracking Technologies).

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors: Transaction confirmations and fraud prevention data from Stripe
• Analytics providers: Information about how users interact with our Service
• CRM imports: Data you choose to import from your existing customer relationship management systems

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 To Provide and Maintain the Service

• Create and manage your account
• Process transactions and send related information, including purchase confirmations and invoices
• Provide customer support and respond to your requests
• Enable you to manage your member and sponsorship data
• Send you technical notices, updates, security alerts, and administrative messages

2.2 To Improve and Develop the Service

• Understand how users interact with the Service
• Identify trends and analyze usage patterns
• Develop new features, products, and services
• Conduct research and analysis to improve the Service

2.3 To Communicate with You

• Send you marketing communications about products, services, and events (with your consent where required)
• Respond to your comments, questions, and requests
• Provide news and information we think will interest you

2.4 To Protect and Secure

• Detect, prevent, and address fraud, abuse, and security issues
• Protect the rights, property, and safety of Chamberly and our users
• Enforce our Terms and Conditions and other policies

2.5 To Comply with Legal Obligations

• Comply with applicable laws, regulations, and legal processes
• Respond to lawful requests from public authorities

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data hosting, email delivery, analytics, and customer support. These service providers are authorized to use your information only as necessary to provide services to us and are obligated to protect your information.

3.2 Business Transfers

If Chamberly is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose information to: (a) enforce our Terms and Conditions; (b) protect our rights, privacy, safety, or property; (c) protect against legal liability; or (d) investigate potential violations.

3.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

3.5 Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, analytics, and other purposes.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Specifically:

• Account information: Retained for as long as your account is active, plus a reasonable period thereafter for backup and archival purposes
• Customer Data: Retained during your subscription and for 30 days after termination to allow for data export; thereafter deleted in accordance with our data retention schedule
• Log Data: Generally retained for up to 12 months
• Payment records: Retained as required by tax and accounting regulations, typically 7 years

5. Data Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Employee training on data protection and security

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, machine-readable format.

6.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

6.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (such as compliance with legal obligations or completion of transactions).

6.4 Restriction and Objection

You may have the right to restrict or object to certain processing of your personal information in certain circumstances.

6.5 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

6.6 Marketing Communications

You may opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any marketing email or by contacting us at the address below. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account.

6.7 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@trychamberly.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling your request.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small data files stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

7.2 How We Use Cookies

We use cookies and similar technologies for the following purposes:

7.3 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, if you choose to decline cookies, some features of the Service may not function properly.

7.4 Do Not Track

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activity tracked. Because there is no uniform standard for DNT signals, we do not currently respond to DNT signals.

8. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit or use.

Key third-party services we use include:

• Stripe: For payment processing. Stripe’s privacy policy is available at stripe.com/privacy
• Analytics providers: For understanding Service usage patterns

9. Children’s Privacy

The Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 16, please contact us at privacy@trychamberly.com.

10. International Data Transfers

Chamberly is based in the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our servers or service providers are located.

By using the Service, you consent to the transfer of your information to the United States and other countries that may not have the same data protection laws as your country of residence. We will take appropriate steps to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. State-Specific Privacy Rights

11.1 California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information.
• Right to Opt Out of Sale/Sharing: We do not sell your personal information or share it for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at privacy@trychamberly.com.

11.2 Virginia, Colorado, Connecticut, and Utah Residents

If you are a resident of Virginia, Colorado, Connecticut, or Utah, you may have similar rights under your state’s privacy law, including the right to access, correct, delete, and obtain a copy of your personal information, as well as the right to opt out of targeted advertising, sale of personal information, and profiling. To exercise these rights, please contact us at privacy@trychamberly.com.

11.3 Nevada Residents

Nevada residents have the right to opt out of the sale of their personal information. We do not currently sell personal information as defined under Nevada law. If you are a Nevada resident and would like to submit a request, please contact us at privacy@trychamberly.com.

12. Customer Data and Data Processing

When you use Chamberly to manage your organization’s member and sponsorship data, you act as the “data controller” (or equivalent under applicable law) for that Customer Data, and Chamberly acts as a “data processor” on your behalf.

As a data processor, we:

• Process Customer Data only in accordance with your instructions and as necessary to provide the Service
• Implement appropriate security measures to protect Customer Data
• Assist you in responding to requests from individuals exercising their data protection rights
• Delete or return Customer Data upon termination of your subscription, as described in our Terms and Conditions
• Not use Customer Data for any purpose other than providing the Service to you

You are responsible for ensuring that you have the appropriate legal basis (such as consent or legitimate interest) to collect and process the personal information of your members and sponsors through the Service, and for providing any required notices to those individuals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the “Effective Date” at the top of this Privacy Policy and, where appropriate, by sending you an email notification or providing notice through the Service.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of those changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Chamberly LLC
Email: privacy@trychamberly.com
Website: trychamberly.com
Support: support@trychamberly.com

We will respond to your inquiry as soon as reasonably practicable, and in any event within the timeframes required by applicable law.

Last Updated: January 8, 2026